Aging technology, rising hosting costs, end-of-life announcements and changing security requirements are forcing legal teams and eDiscovery providers to rethink how they manage discovery.
For organizations still on legacy on-premises review platforms, the question isn’t just when to migrate. It’s how to move forward without giving up control, disrupting case teams or adding unnecessary cost.
CloudNine makes that transition easier. Choose CloudNine Review SaaS or On-Premise, and let CloudNine’s white-glove migration service plan and run the move. Migration doesn’t have to mean starting over.
Replacing a sunsetting platform · Leaving an expensive hosting model · Modernizing on your terms
Don't Wait for Your Current Platform to Make the Decision for You
eDiscovery technology decisions are often reactive. A vendor announces an end-of-life date, a renewal brings a big price increase, support stops responding when you need it, or the infrastructure gets hard to maintain, and a migration that could have been planned over months becomes an urgent project. Planning ahead gives you more options. Here’s why organizations are reconsidering their platforms:
Aging and sunsetting platforms
Legacy review systems get harder to support as vendors discontinue products or push customers to replacements. Waiting until support ends limits your choices.
Rising SaaS and hosting costs
Per-GB hosting, storage, processing and user fees make costs hard to predict, especially as data grows and matters stay open longer.
Loss of infrastructure and data control
A SaaS-only strategy doesn’t fit every organization’s governance requirements or infrastructure policies.
Slow, hard-to-reach support
When a production deadline is close, waiting a day or two for a reply from support isn’t an option. Many teams start looking elsewhere because getting help from their current vendor has become slow and impersonal.
Changing case team requirements
Matters now involve mobile data, text messages, chat and collaboration platforms that older platforms weren’t built to review in context.
The need for a sustainable strategy
Staying put, moving to SaaS and deploying modern on-premise are different decisions. Weigh infrastructure, services, staffing, data volumes, security and long-term cost.
Support you can reach
A US-based support team with a 5-star rating
We hear from teams who wait 48 hours or more to hear back from their current platform’s support. CloudNine’s support team is based in the US and rated 5 stars by customers, so when a deadline is close you reach people who know eDiscovery, not a ticket queue.
Your eDiscovery platform should support your requirements, not dictate them.
Choose the Deployment Model That Fits Your Organization
There’s no single right model for every legal team, law firm, agency or service provider. CloudNine Review gives you two paths forward.
On-Premise: maintain control, modernize your environment
For organizations moving off aging on-premises review platforms or that need control over eDiscovery infrastructure.
- Infrastructure control: align deployment with your security policies and data-governance requirements
- Predictable hosting economics: no recurring CloudNine hosting fees or per-GB CloudNine Review hosting charges
- A practical path from legacy systems: replace aging review technology and keep an on-premises or private-cloud strategy
- Control over data location for sensitive, regulated or government data
- Modern review of traditional ESI and modern communications together
SaaS: simplify operations, scale as needed
For teams that would rather not maintain review infrastructure internally.
- Less infrastructure to manage and less operational burden
- Flexible access to review for matters and review teams
- Adapts as case volumes, staffing and infrastructure needs change
- Modern-data review of texts, chat, email, documents and other ESI
- Services when you need them, alongside self-service
Which Migration Path Is Right for You?
| Consideration | CloudNine Review On-Premise | CloudNine Review SaaS |
|---|---|---|
| Primary priority | Infrastructure and data control | Operational flexibility |
| Hosting approach | Customer-controlled infrastructure or supported private cloud | Cloud-hosted environment |
| Hosting economics | No recurring CloudNine hosting fees or per-GB hosting charges | Cloud hosting and applicable usage or service charges |
| Infrastructure responsibility | More responsibility for the environment you choose | Less responsibility for the underlying infrastructure |
| Security and governance | Align the deployment with your own controls | Evaluate the service’s controls against your requirements |
| Best fit | Replacing legacy on-premises review, or infrastructure control required | Cloud-based review without managing your own platform |
| Migration support | White-glove migration service from CloudNine | White-glove migration service from CloudNine |
| Ongoing support | US-based, 5-star-rated CloudNine support team | US-based, 5-star-rated CloudNine support team |
The right choice depends on your environment, data volumes, matter profile, security obligations, staffing and total cost of ownership. CloudNine can help you weigh them before you choose.
Choose a deployment based on how your organization needs to work, not on market pressure.
Make Migration a Managed Project, Not a Disruption
Changing platforms is more than moving data. It touches active matters, review workflows, productions, user access and the knowledge your case teams have built over years.
That’s why CloudNine offers a white-glove migration service. Our services professionals plan and run the technical and operational work with you, from the first assessment through go-live, so the move is an easy transition and your team isn’t figuring it out alone.
1
Assess your current environment
Platform, data volumes, active matters, review requirements, infrastructure and contract deadlines, and what will drive the SaaS or On-Premise choice.
2
Build a practical plan
Scope, sequence, resources, responsibilities and validation, covering active and archived matters, metadata, coding, workflows and productions.
3
Prepare and transfer the data
Coordinate exports, load files and supporting materials, choosing the right path for each data set rather than assuming every legacy system migrates the same way.
4
Validate the results
Check record counts, key metadata, document relationships, chat context, attachments and coding fields, and test search, review and production.
5
Prepare your case teams
Training, documentation and process guidance help reviewers and administrators get productive in the new environment.
6
Transition with a support plan
Schedule around matter deadlines, set retention, access and archival plans before retiring the old platform, and phase the move if needed.
Migration scope, timing and the preservation of specific data, metadata or work product depend on the source platform and the agreed project requirements. CloudNine assesses these before work begins.
More Than Migration: Services for the Whole Matter Lifecycle
A migration is also a chance to rethink how you handle discovery end to end. CloudNine’s professional services complement the platform: manage work yourself when it makes sense, and bring in experienced eDiscovery professionals when a matter demands it.
- Data processing and preparation
- Legacy data and matter transitions
- Modern data and mobile communications
- Review and production support
- Specialized eDiscovery expertise
Use Migration to Improve Your eDiscovery Economics
The lowest initial price doesn’t always mean the lowest long-term cost, and an attractive hosting rate can get expensive as data grows and matters stay open. Compare the full operating model over a realistic period, not just the next invoice.
- Platform licensing: licenses, subscriptions, user charges and other recurring fees
- Hosting and storage: per-GB charges, monthly hosting, retention and archived-matter costs
- Processing and preparation: ingestion, conversion, OCR and export
- Migration expenses: exports, transfer, project management, testing and validation
- Internal resources: infrastructure upkeep, administration, vendor management and case team support
- Services and support: help with complex matters, specialized data and productions
- Business continuity: the cost of compressed deadlines, platform retirement and disruption
On-Premise can be especially attractive if your current model carries heavy recurring hosting costs. SaaS may be better if you want to minimize infrastructure responsibilities.
eDiscovery Platform Migration FAQs
Before a deadline forces the decision. If your vendor has announced an end-of-life date, a renewal is coming up or your legacy environment is getting hard to maintain, planning early gives you more options and more time for a careful transition.
It depends on your data, matters, infrastructure, security obligations, staffing and total cost of ownership. On-Premise fits organizations that need infrastructure and data control or are replacing legacy on-premises review. SaaS fits teams that want cloud-based review without managing their own platform. CloudNine can help you evaluate both.
No. CloudNine Review On-Premise has no recurring CloudNine hosting fees or per-GB CloudNine Review hosting charges, subject to the applicable licensing and service agreement.
Assessing your current environment, building a migration plan, preparing and transferring data, validating the results, preparing case teams and transitioning with a plan for ongoing support. Migrations can be phased rather than moving every matter at once.
That depends on what the source platform can export and the agreed project requirements. CloudNine assesses export capabilities, metadata, coding fields and other work product before work begins, then validates the results against the agreed requirements.
Yes. CloudNine offers a white-glove migration service: our eDiscovery services team plans and runs migrations to both SaaS and On-Premise, and our US-based support team stays with you after the transition, along with processing, review and production support when you need it.
LET'S PLAN YOUR NEXT MOVE
If your provider has announced an end-of-life date, a renewal decision is coming, or your team is struggling to maintain a legacy review environment, the best time to plan is before the deadline dictates your options. Talk with CloudNine about your current platform, timeline, data and long-term goals, and we’ll identify a practical path forward, SaaS or On-Premise.
Your platform transition should move your eDiscovery strategy forward, not just replace what you have today.
Schedule a Migration Consultation Compare Review SaaS and On-Premise